Prepare an HP DeskJet 4152e for recycling or resale

If you are selling, recycling, or considering disposing of your printer, remove the cartridges, transfer or cancel your Instant Ink account, and restore factory defaults.

NOTE:

Together, we can make sure our precious resources do not go to waste. Once you are done with your HP printer and cartridges, have them reused or recycled. Go to HP Product return and recycling for options for your country/region.

Remove and recycle the cartridges

Remove and recycle the ink or toner cartridges before selling, recycling, or disposing of your HP printer.

• HP Instant Ink cartridges: Go to HP Instant Ink - Manage your ink or toner for more information on recycling HP Instant Ink cartridges.

• Other HP ink and toner cartridges: Go to HP Planet Partners - Supplies recycling program for more information on recycling HP ink and toner cartridges.

Transfer or cancel your HP Instant Ink service

Transfer your Instant Ink services to a new HP printer, or cancel your Instant Ink service.

Manage your account when you replace your printer

Learn how your account changes when you replace an Instant Ink printer.

Business: To add a new printer, go through the setup and enrollment process. Make sure to cancel any printer you no longer use to avoid charges.

Home / Home Office: Printer replacement allows you to keep rollover pages, free months, prepaid amounts, account history, and other account information for the previous printer. Just make sure you set up the new printer using the HP Smart app.

• If HP sends a replacement printer under warranty, the HP Smart app automatically replaces the printer during printer setup.

• If you purchased a replacement printer, look for the printer replacement option during setup with the HP Smart app.

Cancel your account

Before you cancel, consider other plan options and be aware of what happens after cancellation.

NOTE:

HP Instant Ink support has solutions for service and technical issues and can explain other plan options that may better fit your needs. Please contact HP Instant Ink support before you cancel:

• Home / Home Office: HP Instant Ink support

• Business: HP Instant Ink for Business support

Cancelling Instant Ink service

If you cancel:

• You can continue printing with Instant Ink supplies until the end of your current billing cycle.

• At the end of the billing cycle, you must replace Instant Ink supplies to continue printing. Instant Ink cartridges only work in enrolled printers.

• Your final monthly charge comes at the end of the billing cycle.

• The Paper Add-on service ends with your Instant Ink service.

To cancel:

1. Sign into your account:

   • Home / Home Office: Sign into your Instant Ink account

   • Business: Sign into your Instant Ink for Business account

2. Verify the serial number by selecting Overview, and then Printer Details in the Status area.

3. Click HP Instant Ink > Update Plan.

4. Scroll to Plan Details.

5. Click Cancel my HP Instant Ink Subscription and then follow the prompts.

You receive an email confirmation immediately, and another at the end of the billing cycle.

Cancelling an HP Platinum printer subscription

If you decide to cancel your Platinum printer subscription, you can choose whether to keep or return your printer to HP.

A cancellation fee may apply, depending on how long the printer has been enrolled:

• Within 30 days of enrolling the printer, there is no cancellation fee if you return the printer to HP within 10 days of cancelling.

• Within one year, the early cancellation fee is the list price of the printer.

• Between one and two years, the cancellation fee is half the list price of the printer.

• After two years, there is no cancellation fee.

Sign into your Instant Ink account to cancel online, or contact HP Instant Ink Platinum Customer Care.

Restore factory defaults on your HP printer

Reset the printer to remove all previous printer settings and preferences.

Restore factory defaults (printers with touchscreens)

Restore the printer to factory default settings from the touchscreen settings menu.

1. On the printer control panel, touch the Setup icon, and then touch Printer Maintenance.

2. Touch Restore, and then touch Restore Factory Defaults.

3. On the confirmation prompt, touch Continue to complete restoring to factory defaults.

Restore factory defaults (printers without touchscreens)

Restore the printer to factory defaults from the HP software.

1. Open the Advanced Settings (EWS) in the HP Smart app or type the printer IP address into a web browser address bar.

2. Click the Settings or System tab. If prompted, enter the printer administrator password or the PIN from the printer label.

3. Locate and open the Restore Defaults or Services, menu and then click Restore Factory Defaults to complete the restore.

Remove the printer from your HP account

Use the HP Smart website to remove the printer from your HP account.

1. Sign in to your HP Smart website account.

2. From the account dashboard, click Owned Printers to open the printer list.

3. Click Printer Options under the printer you want to remove, and then click Remove Printer.

   

4. On the confirmation prompt, click Remove to complete the removal.

Recycle the printer

After removing the cartridges, transferring or cancelling HP accounts, and restoring the factory defaults, recycle the HP printer.