HP DeskJet 4152e - Using Shortcuts in the HP Smart app

Shortcuts for the HP Smart app are one-touch scan tasks that complete one or more file actions at once, such as sending over email, printing a copy, and saving to a cloud account.

NOTE:

For HP ENVY Inspire or eligible OfficeJet Pro printers, you can set up and run email Shortcuts directly from the printer control panel.

Run a Shortcut from the HP Smart app

Create a new or edit an existing Shortcut to run from the HP Smart app.

Create or edit an HP Smart Shortcut

Create a new Shortcut or edit an existing one with the HP Smart app.

Your printer must be set up with the HP Smart app and signed in to an account to use most app features, such as Shortcuts or HP Smart Advance. For more information, go to HP printer setup (HP Smart app).

1. Open the HP Smart app, and then click Shortcuts.

2. From My Shortcuts, create a new or edit an existing Shortcut.

   • To create a new Shortcut, click Add Shortcut, and then select Create your own Shortcut, or select a preset for guided setup, such as Save to Google Drive or Print, Email, and Save.

   • To edit an existing Shortcut, click the Shortcut Settings icon, and then click Edit or Delete.

     

3. Select a Shortcut destination to add it or change the default settings.

   • Print destination: Print a copy of the file. Use the drop-down menus to change the number of Copies, select Color or Grayscale, and enable or disable Two-sided printing (if supported).

   • Email destination: Send your file to one or more email addresses. Enter one or more email addresses, and then edit the Subject and Body to personalize your message.

   • Save destination: Connect and save your file to a cloud storage account, such as Google Drive or Dropbox. After signing in to a cloud account, an HP Smart folder is automatically created for Shortcut files.

4. Enter a Shortcut Name, and then enable Quick Run if you want to skip file editing and preview.

5. For HP Smart Advance only, enable Smart File Name to generate a name automatically based on the file text, if available.

6. For Email and Save destinations, select how you want to save the file.

   • To save it as one file, click Basic PDF.

   • To save it as separate files, select Image (*.jpg).

   • For HP Smart Advance only, select Searchable PDF, Word Document (*.docx), or Plain Text (*.txt) to save the file as a searchable or editable text.

7. Click Save Shortcut.

Run an HP Smart Shortcut

Select a Shortcut from the HP Smart app, and then scan or upload a file to run the destination tasks.

1. Open the HP Smart app, and then click the Shortcuts tile.

2. Select the Shortcut you want to use, and then scan the original file, or upload an existing one (mobile devices only).

   • If Quick Run is enabled, the Shortcut automatically runs and you are done.

   • If Quick Run is disabled, change any desired file settings, and then click Start [Shortcut name].

3. Wait a few minutes for the Shortcut to process.

To view the Shortcut status, click the Notification icon  on HP Smart app home screen, and then click Shortcuts under Activity Center.

Run an email Shortcut from the control panel (HP ENVY Inspire, OfficeJet Pro printers)

Set up a scan-to-email Shortcut and run it directly from the printer control panel on an HP ENVY Inspire 7200, 7200e, 7900, 7900e, OfficeJet Pro 8020e, 8030e, 9010, 9010e, 9020, or 9020e printer.

Enable Shortcuts access

Use the HP Smart app to enable Shortcuts on the printer control panel.

Your printer must be set up with the HP Smart app and signed in to an account to use most app features, such as Shortcuts or HP Smart Advance. For more information, go to HP printer setup (HP Smart app).

1. Open the HP Smart app, click Shortcuts, and then click Enable on the Shortcuts Access prompt. You can also click the Settings icon  to enable Printer Access.

   

2. Select the duration you want Shortcuts enabled on the control panel, and then click Save > OK.

Scan to email with control panel Shortcuts

Set up and run a Shortcut to email scans directly from the printer control panel.

1. Place the original on the scanner glass or into the automatic document feeder (ADF).

   CAUTION:

   Do not load photos into the ADF to prevent damaging them or the printer.

2. On the control panel, touch Shortcuts, and then select New Email Shortcut or an existing Shortcut.

3. Follow the prompts to set up or change the Shortcut settings, and then touch Start or Continue to scan the original.

4. When the initial scan is done, touch Start to add more pages, or Done to send the email.

To view the Shortcut status, click the Notification icon  on HP Smart app home screen, and then click Shortcuts under Activity Center.

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.

Why did the Shortcut not run?

A Shortcut might not run or fail for various reasons, such as poor network connectivity, printer errors, or file type issues.

NOTE:

The HP Smart app cancels the Shortcut automatically after 5 minutes if the issue is not resolved.

Common tips and tricks to help resolve the issue:

• Connectivity issues: Use a local Wi-Fi connection. Cellular or remote Wi-Fi networks might be less stable.

• Limited device or printer capabilities: Check to see if your printer supports the Shortcut settings. For example, the two-sided (duplex) setting is not supported on all printers or in iOS. For Windows, you might need to select two-sided printing manually from the printer software before running the Shortcut.

• Junk or spam email filters: Check your junk or spam folders for the missing email. If the email is in either folder, change the filter settings to prevent the issue in the future or contact your email provider for help.

• Printer errors: Clear any errors indicated on the printer or in the HP Smart app, such as low ink levels or a paper jam.

• File type issues: Make sure the uploaded file type is supported, not too large, and not password protected.

  • macOS, Windows: JPG/JPEG, PNG, BMP, PDF, PPT/PPTX, DOC/DOCX, XLS/XLSX

  • Android: JPG, PNG, PDF

  • iOS: JPG, PNG, PDF, DOC, PPT, XLS

What is the HP Smart app and its requirements?

The HP Smart app is the recommended printing software for your printer and includes standard and advanced features and settings. The features and settings vary by printer model and country/region.

HP Smart app requirements:

• An HP printer (HP Smart Advanced requires an HP+ or eligible printer)

• An HP Smart account

• A computer or mobile device with:

  • Windows 10 Redstone 5 (version 1809) or later

  • macOS Mojave (10.14) or later

  • Android Pie (9.0) or later

  • Apple iOS, iPadOS 14 or later

Why is the Shortcuts tile missing in the HP Smart app?

The Shortcuts tile might be missing if you are not signed in to an HP Smart account, the tile is disabled, or the printer does not support Shortcuts.

Make sure you are signed in to your HP Smart account and the Shortcuts tile is enabled.

1. Open the HP Smart app, and then make sure you are signed in to an HP Smart account.

2. If you are signed in, enable the Shortcuts tile.

   • Mobile devices: Tap Personalize Tiles, and then enable Shortcuts.

   • Windows: Click the Settings icon , click Personalize Tiles, and then enable Shortcuts.

   • macOS: From the menu bar, click the HP Smart > Personalize Tiles, and then enable Shortcuts.

3. If Shortcuts is not in the Personalize Tiles list, your printer might not support it.

Can I save editable text files with HP Smart Shortcuts?

Yes, if you have an HP+ or eligible printer enrolled in HP Smart Advanced you can save files as editable or searchable text files.

Create or edit a Shortcut in the HP Smart app to save files as editable text.

1. Open the HP Smart app, and then click the Shortcuts tile on the app home screen.

2. From My Shortcuts, create a new or edit an existing Shortcut.

   • To create a new Shortcut, click Add Shortcut, and then select Create your own Shortcut.

   • To edit an existing Shortcut, click the Shortcut Settings icon , and then click Edit.

     

3. Set up or edit at least one Email or Save destination, and then click Continue.

4. Enter a Shortcut Name, and then enable Quick Run if you want to skip file editing and preview.

5. Under File Types, select Searchable PDF, Word Document (*.docx), or Plain Text (*.txt).

6. Enable Smart File Name to generate a name automatically based on the file text, if available.

7. Click Save Shortcut.

Run the Shortcut to save or email files automatically as searchable or editable text files.

How do I remove a cloud account from an HP Smart Shortcut destination?

You need to remove HP Smart permissions from the cloud account manually to remove or change a Shortcut save destination.

Sign in to the cloud account, and then remove permissions for HP Smart Solutions.

• Google Drive: Click Settings icon, select Manage apps, and then click Options next to HP Smart Solutions. From the drop-down menu, click Disconnect from Drive > Disconnect.

• OneDrive: Click the Account icon, and then select My Microsoft Account > Privacy. Under More privacy settings, click View app access details, click Edit under HP Smart Solutions, and then click Remove these permissions.

• Dropbox: Click the Account icon, Settings > Connected apps > HP Smart Solutions > Disconnect, and then click Disconnect again to confirm.

• Evernote: Open the account settings, click Applications, and then click Revoke Access next to HP Smart Solutions.

• Box and QuickBooks: Contact your administrator to remove the HP Smart app permissions.

https://support.hp.com/